Sponsorship Terms & Conditions

We’re delighted to have you as part of our community. These terms are here to ensure a smooth, supportive experience for everyone involved.

By joining as a Sponsor, you agree to the following terms and conditions.

Sponsorship Benefits and Inclusions

1. Professional Profile on Our Website

  • You are required to complete the official profile form with your bio, offerings, images, and contact details.

  • You are responsible for ensuring all information provided is accurate, up to date, and suitable for publication.

  • We may make light edits for clarity, formatting, or length while preserving your message.

  • We are not responsible for any errors or outdated information you provide.

2. Newsletter Sponsor Feature

  • Your logo will be displayed as a business card-style feature at the bottom of our monthly newsletter for the duration of your active sponsorship.

  • We may adjust the format, layout, or design to ensure consistency with the overall newsletter.

  • If you do not have an existing design, we may assist in creating one. Additional fees may apply.

  • You are responsible for providing a valid link (e.g. website or contact page).

  • You are responsible for notifying us of any updates or changes. We are not liable for outdated or incorrect information if updates are not provided.

3. Studio Access for Your Events

  • You may book the studio at a discounted rate, subject to availability.

  • Bookings must be made in advance and are not guaranteed.

  • Use of the space is subject to our venue hire terms and conditions.

4. Exclusive Member-Only Events

  • You may receive invitations to member-only events throughout the year.

  • Events may be free or paid.

  • Attendance is subject to availability.

5. Newsletter Event Listings

  • You must submit event details via the official form by the 20th of each month.

  • If multiple events are submitted, they may be grouped together.

  • We may edit submissions for clarity, length, and formatting.

6. Sell Your Products Through Our Online Shop

  • Your products will be reviewed before listing to ensure alignment with our values and quality standards.

  • You must provide accurate product information, including descriptions, images, pricing, and relevant details.

  • Pricing will be agreed upon, and a commission will be deducted from each sale.

  • Payments to you will be made on an agreed schedule, minus commission.

  • You are responsible for product fulfilment, shipping, and customer communication unless otherwise agreed.

  • You must clearly communicate shipping costs and delivery timeframes.

  • You are responsible for product quality, safety, and compliance with all relevant regulations.

  • You grant us permission to use your product content for promotion.

  • You may withdraw your products with reasonable notice.

  • We may remove products if needed to maintain the integrity of the shop.

7. Use of Our Booking Platform

Approval

  • All events must be submitted for approval before publication.

  • We may decline events that do not align with our values or requirements.

Event Responsibility

  • You are responsible for all event details, including accuracy and updates.

  • You are responsible for delivering your event and managing attendees.

Fees & Payments

  • A platform fee applies unless otherwise agreed.

  • Payment must be made before your event is published.

  • You are responsible for collecting payments directly from your customers.

Customer Management

  • All bookings are between you and your customers.

  • You are responsible for communication, confirmations, and support.

  • We are not responsible for disputes, refunds, or event outcomes.

Cancellations (Events)

  • You must clearly communicate your cancellation and refund policy to attendees.

  • Platform fees are non-refundable once the event is published.

Liability

  • The platform is provided as a service only.

  • We are not liable for event outcomes, disputes, or technical issues beyond our control.

8. Featured Introduction & Social Media Spotlight (Add-On)

  • This is an optional add-on available to Sponsors.

  • It is not included in your sponsorship fee and requires additional payment.

  • This feature requires your active participation, including providing content and approvals.

  • Scope, format, and timelines will be agreed in advance.

  • Pricing may vary depending on the level of creative work required.

  • Work will begin once payment is received.

General Terms

Payment

  • You must pay your sponsorship fee in full before benefits begin, unless agreed otherwise.

  • All prices are in NZD unless stated otherwise.

  • Late payment may delay or suspend your benefits.

  • Pricing may be updated for future sponsorship periods or renewals.

Cancellations

  • You may cancel your sponsorship at any time with written notice.

  • Cancellation stops future renewals but does not reverse benefits already delivered.

  • We may suspend or terminate your sponsorship if your activities conflict with our values, policies, or legal obligations.

Refunds

  • Sponsorship fees are non-refundable once benefits or work have commenced.

  • Partial refunds may be considered in exceptional circumstances at our discretion.

  • No refunds are provided for missed deadlines, unused benefits, or change of mind.

General Conditions

  • Your sponsorship is non-transferable.

  • You are responsible for meeting all submission deadlines.

  • We may update these terms from time to time to support the smooth running of the program.

  • By participating, you agree to these terms.


Last updated: 4 May 2026